Name: Ms. YJBYS Gender: Female
Wedlock: Married Nation: Han
Residence: Jiangxi-Yichun Age: 33
Location: Guangdong-Dongguan Height: 158cm
Target Locations: Guangdong-Dongguan、 Guangdong-Huizhou
Target Positions: Trading-Foreign Trade Commissioner/Assistant
Trading-Foreign Trade Manager/Supervisor
Textile and clothing/Shoes/Leather-Other
Target Jobs: Sales Supervisor、 Merchandiser Manager、 Trading Superivsor
Education
2008-09 ～ Present CENTER SOUTH UNIVERSITY BUSINESS ENGLISH Junior College
you are not full member,please contact us. (2012-06 ～ Present)
Company Type: Joint Venture Company Category: Trading,Commerce,Imports and Exports
Job Title: Merchandising Supervisor Positions: Other
Job Description: Responsible for the following projects with Gryson in USA, the productions are lady bags.
1.Handling the processes and monitoring problems from samples to cargo shipments:
a.Ensuring the samples’s materials arrive on time
b.Monitoring sample production
c.Overseeing sample inspection
d.Gathering and checking the sample quotations to customer
e.Making standard preparations before order
i.Confirmation samples
ii.Printing, welding, or embroidery logo standards
iii. Tracking physical test reports
iv.Finished bag test reports
f.Ensuring the accuracy of the sample???s material testing reports
g.Placing and tracking the orders with the tanneries abroad.
h.Managing mass production orders
i.Dealing with production process problems
j.Inspect the production on behalf of the customers.
k.Collecting payments
l.Engaging in efficient and clear communication with customer and all company departments
m.Using English to communicate with customer
i.Typically through use of E-mail
ii.Occasionally necessary to call customer
2.Routinely maintaining customer relations and processing major communication issues
a.My clients customer satisfaction level is very high
b.We have been working continually with this customer since 2012.
c.I am responsible for customers that make up more than 50% of sales amount per month.
3.Setting up standard process
a.Identifying problems within procedure
b.Developing and follow-up procedure to avoid reoccurrence of problems
c.Work within incentive/punishment system based on KPI (key performance indicate)
d.The salespeople in our team do not receive complaints from customers regarding the submitting of incorrect information
4.Reviewing existing work projects
a.Propose effective recommendations
b.Improve efficiency
c.Reduce error rates
d.The previous CBD (price quotation) format was very complicated and allowed for mistakes to be made easily, we asked the ERP designer to create a simpler format, we then translated data into the ERP system. The format is now very easy to operate.
5.Understanding of the technical processes, studies, and treatments necessary for making bags
6.Assisting other departments with daily translation work
Main achievements:
1.I am responsible for customers that make up more than 50% of sales amount per month.
2.Error rates are less than 0.1% per month.
3.The rate for on time delivery is increased to be more than 98%.
Reason for Leaving: More challenging job